Services
We consider your needs first to determine what solutions and services to offer. Are we providing a service that will help you meet your business goals? Is it cost effective? We ask the questions that you ask your clients so we can navigate through all your industry changes and offer solutions you can really use.
We start by ensuring that your business has a solid technology foundation. Our disciplined IT Assessment & Analysis and IT Integration & Management Services help your business seamlessly integrate a technology environment where you can confidently and efficiently grow upon for years. Once in place, we help you manage every aspect of that technology from Remote Assistance Support to Managed Backup, Antivirus, and Business Continuity Planning. We do it all with professional ITIL methodologies and a seasoned staff who become a virtual extension of your own staff.
IT Assessments & Analysis
- We conduct an onsite interview with key employees to gather information on business processes, future plans, general network topology, and specific areas of focus.
- We complete a comprehensive technology audit, logging into all equipment and documenting configuration, services installed, logs, and all other pertinent information.
- We provide you with a detailed hardware & software recommendation package, to establish a platform where you can confidently and efficiently grow upon for years to come.
IT Integration & Management
As your business evolves, Solomon Computer Services provides the planning and support you need to upgrade and implement new systems. We perform hours of IT Integration & Management and network documentation each month so we rarely encounter a problem we haven't dealt with before. ITIntegration & Management Services include:
- Networks
- Workstations
- Firewall / Filtering
- Anti-Virus and Anti-Spyware
- Backups
- Remote Access
- Installation and Setup
- On Site Maintenance and Service
- Small Business Server
- Managed Services
- Remote Backup Services
- Disaster Recovery
- Web Access Control
- Printer Sales and Service
- IT Project Planning and Implementation